Public Information

Important information when requesting Medicaid Transportation

All non-emergency Medicaid Transportation in the NYS counties managed by Medical Answering Services, LLC is subject to the prior approval of Medicaid Answering Services, LLC on behalf of the New York State Department of Health and such approval must be obtained prior to incurring expenses.

Find out more about:

• Medicaid Enrollee Responsibilities
• How to order Medicaid Transportation
• Modes of Medicaid Transportation
• Expectations of Medicaid Transportation
• Enrollee Complaints
• Enrollee Vehicle Mileage Reimbursement
• NYS regulations governing the NYS Medicaid Transportation Program

Other websites with valuable information regarding Medicaid Transportation

New York State Departments and Agencies

• Department of Health - http://www.health.state.ny.us
• Fair Hearing - http://www.otda.state.ny.us/oah
• Office of the NYS Medicaid Inspector Gerneral - http://www.omig.state.ny.us  
• Medicaid Update -
  http://www.health.state.ny.us/health_care/medicaid/program/update/main.htm
• Public Transportation Trip Planner - http://www.511ny.org/tripplanner/default.aspx?area=1

 Website under construction, please be patient.