Terms of Use &
General Privacy Policy
Medical Answering Services values your trust and our relationships with
the communities we serve - so we take great care to inform you of our
policies and terms governing the access and use of this website, which
include this Terms of Use & General Privacy Policy and our Notice of Privacy
Practices Regarding Protected Health Information (collectively
referred to herein as "Terms"). Our Terms govern the access and use
of this website, provide legal notices of importance and highlight our duties
regarding the protection of patient care and treatment information Medical
Answering Services receives when providing emergency and non-emergency medical
transportation and/or fire protection services.
Terms of Use
Medical Answering Services. Medical
Answering Services, LLC. , through its subsidiaries and affiliates,
provides Medicaid transportation management, telephone answering services,
HelpLink personal emergency response systems,
and other related services throughout communities in the United
States. These subsidiaries and affiliates providing such services are
hereinafter referred to as "Medical
Answering Services“.
Agreement to Terms of this Website. By accessing and/or using this
website, you agree to be bound by our Terms and all Applicable Law as defined
herein governing this website and the delivery of services to you by a Medical
Answering Services member. If you do not agree to these Terms set forth, then
do not use this website.
Modifications. Medical Answering Services is continually improving its
services, offerings and updating its Terms as laws change. Consequently, this
website and/or our Terms will be modified and/or discontinued from time to
time at the sole discretion of Medical Answering Services. Also, given
changes in the industry, regulation, technology and business factors, we
encourage you to review our Terms each time you visit our websites to make
sure you understand our current Terms and to check for any updates or changes
to our policies.
Permitted Use & Access. You are permitted a limited, revocable
authorization to access, browse, view and/or download one single copy of the
website solely for your own personal, non-commercial use. Your use and
conduct is strictly regulated by Applicable Law as defined herein. Any other
use is strictly prohibited.
Jurisdiction, Venue & Disputes. This website is operated by a
Medical Answering Services with offices in the United States. Medical Answering
Services makes no representation that the Materials, Terms or website are
legal or appropriate for use outside the United States. If you choose to
access this website from outside the United States, you do so at your
own risk. You agree that any dispute whatsoever arising under our Terms, the
use or access of and/or involving this website, shall be governed by and
construed in accordance with the federal laws of the United States and the
laws of the State of New York, (collectively referred to herein as
"Applicable Law") without regards to conflict of law provisions.
You specifically agree that venue and jurisdiction shall be exclusively in
the federal and state courts situated in Onondaga
County in the state of New York.
IP & Publicity Provision. This website and all materials,
including but not limited to, images, content, illustrations, design, posts,
audio clips, video clips, operation, structure, "look and feel",
software, logos, pictures, trade names, trademarks, other commercial or
product designations of Medical Answering Services, and any other related
property ("Materials") are the property of Medical Answering Services and/or third
party licensors. These Materials are protected from unauthorized copying
and/or dissemination by copyrights that are owned or licensed by Medical
Answering Services and by Applicable Law as defined herein, foreign laws and
international conventions. You are strictly prohibited from modifying and/or
altering Materials including but not limited to the Materials’ copyright
legends and/or proprietary notices. You may not reproduce, sell, perform,
create derivative works from, republish, upload, post, transmit, frame,
display, publicly perform, or distribute in any way whatsoever Materials from
this website (including but not limited to the use of the Materials on any
other website and/or in a networked computer environment) without the prior
written consent of Medical Answering Services. Any modifications or use of
Materials in any manner not provided herein shall constitute an infringement
of Medical Answering Services’ rights. Separately, you shall not identify or
make reference to Medical Answering Services in any public announcement,
communication, press release, advertising or other promotional modality
regardless of its form without the prior written consent from Medical
Answering Services.
Software Licenses. All software that is made available for downloading
from the website ("Software") is protected by copyright and may be
protected by other rights. The use of such Software is governed by the terms
of the software license agreement or designated Legal Notice accompanying
such software ("License Agreement"). The downloading and use of
such Software is conditioned on your agreement to be bound by the terms of
the License Agreement.
Export Control & Compliance with Local Jurisdiction (if outside of the
United States).
The United States
controls the export of products and information. You agree to comply with
such restrictions and not to export or re-export the Materials (including any
software) to countries or persons prohibited under the export control laws.
By downloading the Materials (including any software), you are agreeing that
you are not in a country where such export is prohibited or are a person or
entity to which such export is prohibited. You are responsible for compliance
with the laws of your local jurisdiction regarding your access and use of
this website including but not limited to the import, export, or re-export of
the Materials.
Links and Search Results.
This website may automatically produce search results that reference or link
to third party sites throughout the World Wide Web. Medical Answering
Services is not affiliated with these third parties and has no control over
these third party sites or their content. Medical Answering Services Terms
apply solely to Medical Answering Services and its websites.
Disclaimers. Medical Answering Services does not promise that this website
or its Materials shall be complete, reliable, error free, free of virus or
contamination, or uninterrupted. The website and its Materials are provided
on "as is" and "as available" basis. Medical Answering
Services and its suppliers, to the fullest extent permitted by law,
specifically disclaims all warranties, expressed or implied of any nature
whatsoever related to every aspect and element of this website including but
not limited to warranties of merchantability and fitness for a particular
purpose. IF YOUR USE OF THE WEBSITE OR THE MATERIALS RESULTS IN THE
DESTRUCTION OF SOFTWARE AND/OR HARDWARE, OR THE NEED FOR SERVICING OR
REPLACING EQUIPMENT OR DATA, MEDICAL ANSWERING SERVICES IS NOT AND SHALL NOT
BE RESPONSIBLE FOR ANY OF THOSE COSTS WHATSOEVER. FURTHER, IN NO EVENT SHALL
MEDICAL ANSWERING SERVICES, ITS SUPPLIERS, OR ANY THIRD PARTIES MENTIONED AT
THIS SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT
LIMITATION, DIRECT, FORESEEABLE, SPECIAL, INCIDENTAL AND/OR CONSEQUENTIAL
DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS
INTERRUPTION) RESULTING FROM THE USE AND/OR INABILITY TO USE THE WEB SITE
AND/OR THE MATERIAL, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER
LEGAL THEORY, AND WHETHER OR NOT MEDICAL ANSWERING SERVICES IS ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
Violation of Terms & Indemnity. If you violate the Terms, your
permitted use is automatically terminated. You agree to indemnify, hold
harmless and defend Medical Answering Services and affiliates from all loss,
liability, damage, or claims including reasonable attorneys’ fees arising out
of your act(s) or omission(s), any breach of the Terms and/or any
unauthorized use of this website.
Legal Proceedings. In the event either party brings any action for any
relief, declaratory or otherwise, arising out of this website, our Terms,
and/or on account of any breach or default hereof, the prevailing party shall
be entitled to receive from the other party attorneys’ fees, costs, and
expenses.
Public Forum. Our website may make chat rooms, message boards, and/or
news groups available to its users. Please remember that the information that
is disclosed in these areas becomes public information. You should not
disclose your personal information when using these areas. In addition, any
conduct or content that is illegal or inappropriate is strictly prohibited
from the website. The views, content and opinions expressed in the public
Forums are not necessarily represent the views and opinions of Medical
Answering Services.
User Submissions. Generally, any communication which you post to the
website is considered to be non-confidential. If particular web pages permit
the submission of communications, which will be treated by Medical Answering
Services as confidential, that fact will be stated in Legal Notices on those
pages. By posting communications to the website, you automatically grant
Medical Answering Services a royalty-free, perpetual, irrevocable
nonexclusive license to use, reproduce, modify, publish, edit, translate,
distribute, perform, and display the communication alone or as part of other
works in any form, media, or technology whether now known or hereafter
developed, and to sublicense such rights through multiple tiers of
sublicenses. As a user, you are responsible for your own communications and
are responsible for the consequences of their posting. You must not do the
following things: post material that is copyrighted, unless you are the
copyright owner or have the permission of the copyright owner to post it;
post material that reveals trade secrets, unless you own them or have the
permission of the owner; post material that infringes on any other
intellectual property rights of others or on the privacy or publicity rights
of others; post material that is obscene, defamatory, threatening, harassing,
abusive, hateful, or embarrassing to another user or any other person or
entity; post a sexually-explicit image; post advertisements or solicitations
of business; post chain letters or pyramid schemes; or impersonate another
person. Medical Answering Services does not represent or guarantee the
truthfulness, accuracy, or reliability of any of communications posted by
other users or endorses any opinions expressed by users. You acknowledge that
any reliance on material posted by other users will be at your own risk.
Medical Answering Services does not screen communications in advance and is
not responsible for screening or monitoring material posted by users. If
notified by a user of communications, which allegedly do not conform to this
Agreement, Medical Answering Services may investigate the allegation and
determine in good faith and its sole discretion whether to remove or request
the removal of the communication. Medical Answering Services has no liability
or responsibility to users for performance or nonperformance of such
activities. Medical Answering Services reserves the right to expel users and
prevent their further access to the website for violating Medical Answering
Services Terms or Applicable Law and the right to remove communications which
are abusive, illegal, or disruptive.
General Privacy
Your Privacy is Important. We use our best efforts to maintain the
personal information you give to us in a secure, safe and responsible manner
within Medical Answering Services. The personal information you provide us
is not sold, rented or leased to any third party.
Personal Information (Not Health Information). When you purchase our
subscription services and/or products from us, whether in person, over the
phone and/or on-line you provide us with information. Depending upon what
information you provide to us and whether, and where, you purchase products
and/or services, the information we receive may include your name, mailing,
billing and/or shipping address, telephone number, driver’s license number, birth
date, form of payment, e-mail address, property information, service
preferences, what you purchased. (Please see the Notice of Privacy
Practices Regarding Protected Health Information). If you use a
credit or debit card or pay by check, the information we receive will include
your account number and your form of payment. Medical Answering Services uses
the information you provide to service your account, to ship an order to you,
to provide warranty service on products and/or services you purchased, and to
personalize your experience with Medical Answering Services. For these
purposes, your information may be shared with a third party service provider.
Security of Your Transactions. Medical Answering Services has company
policies and procedures in place to ensure that information you share with us
is handled in a safe, secure and responsible manner. We use encryption and
other types of technology to reasonably protect and safeguard your personal
information and services we provide you. Notice of Privacy
Practices Regarding Protected Health Information.
Surveys. From time to time, we may provide you the opportunity to
participate in a survey about our services, products and/or website. Your
feedback helps us identify customer needs, levels of satisfaction, and
improve and/or develop new services and products for you. These surveys are
always voluntary.
Contests, Promotions, Advertisements and Other Opportunities Provided With
Select Third Parties. Medical Answering Services may run contests, sweepstakes,
advertisements and other promotional offers with select companies outside of Medical
Answering Services on our website, by e-mail or phone or by direct mail. When
you choose to participate in these contests, sweepstakes or promotional
offers, you may be asked to give the third parties your personal information.
These businesses operate independently from Medical Answering Services. Any
personal information that is given to them is at your option and is not
controlled by our Terms. To avoid confusion, we will identify these businesses
as independent from Medical Answering Services. We encourage you to read the
privacy policies of these businesses if you should have any concerns about
how they will treat your personal information.
Legal Requirements. On rare occasions, we may be required to disclose
personal information pursuant to lawful requests, such as subpoenas or court
orders, or as required by applicable law. Also, if the ownership of all or a
part of a business within Medical Answering Services were to change, customer
information pertinent to that business’ operations would likely be
transferred to, or licensed for use by, the new owner.
Website Usage, Traffic and Purchasing Patterns. We may track our
Internet visitors, related traffic patterns and site usage within our website
to identify: who is visiting our site from where, which pages are getting
accessed and in what ways, and what trends over time emerge. Also, we may
collect information about you that is not personally identifiable such as the
type of internet browser or operating system you have, the precise time and
date you entered our website, or the domain name of the website from which
you linked to our website. This information helps us provide superior
customer service and convenient access to our products and services, and
improve customer access, website responsiveness and usefulness of the
website.
Cookies. Cookies are small pieces of information that may be stored on
your computer when you view our website and/or advertisements. A cookie lets
us recognize you and provide a more meaningful and personalized experience
when you visit our site again.
Changing Your Cookie Setting. Most web browsers are set to accept
cookies automatically, but you can change this setting. See your browser's
"help topics" to learn how to change the setting. If you decide not
to accept cookies, you may not be able to access some portions of our
website.
Aggregate Statistics. From time to time we may provide aggregate
statistics about our customers, website traffic, product and/or service sales
and/or other consumer-related information to carefully selected companies to
identify trends and make marketing and other business-related decisions.
These aggregate statistics do not include personally identifiable information
of any individual customer.
Hyperlinks. We have agreements with third parties that allow you to go
to their website from our website. If you link to these websites from our
website, you may be asked to give information to them. Please be aware that
once you have left our website, Medical Answering Services is no longer your
host, does not control, and is not responsible for, the policies or practices
of the third party and its website. We encourage you to check each website’s
terms of use, legal notices and privacy policies.
Children's Online Privacy Protection Act (COPPA). Medical Answering
Services takes the safety of you and your children very serious.
Consequently, this website does not knowingly or intentionally collect
information from children under 13 without prior parental consent. If you are
under 13 and wish to purchase services from a Medical Answering Services website
or wish to provide personal information, please ask your parent or your
guardian for assistance. Please note: Medical Answering Services cannot
prohibit minors from visiting our website and must rely on parent(s) or
guardian(s) to decide which materials are appropriate for children under 13
to view.
Comments. If you have any questions, comments or concerns about our
Terms of Use and/or Privacy Policy, please contact us at the following
address:
Medical Answering Services, LLC.
PO Box 12000
Syracuse, NY 13218
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