Transportation Provider Home

A Driving Force in Non-Emergency
Medicaid Transportation Management

New Transportation Provider Issue Intake Process

Starting on Thursday, May 15, 2025, MAS launched a new Transportation Provider Issue Intake Process, which includes a dedicated phone line and email address, along with an online form to submit support requests.

Transportation Providers may contact MAS via the following methods:

1. Call or email the TP support hotline:
Phone: 866-242-2578 (available business days Monday-Friday, 7am to 6pm).
Email: tpissues@medanswering.com

2. Submit your issues directly through our new online submission form: tpissues.medanswering.com
Reference the email sent by TPRelations@medanswering.com on May 14, 2025, for more information on how to use the online submission form.

Providers should direct all questions or issues to one of the above contact methods.

Manage Trips

Manage My Profile

Service Profile

Reports & Reference

Credentialing Statistics

Driver & Vehicle Credentialing

Company Credentialing Coming Soon

PPO Offerings

Name	Open Date	Close Date	Submit

My PPO Submissions

Name	Open Date	Close Date	Status	View

Please click on each of the rows to view more information which will clear the alert

From	Date	Subject

Please select the profile to use.

Company Name	County	Action

Transportation Provider Dashboard

Credentialing Statistics

PPO Offerings

My PPO Submissions