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MAS aims to be a positive asset to any community…

stethoscope with sign that reads medicaid

…and strives to ensure that enrollees arrive at medical services safely and on time.

MAS works with transportation providers and medical practitioners to provide courteous and safe travel for enrollees.

Regions in New York State:

New York City | Western New York | Finger Lakes & Norther New York | Hudson Valley

Not sure what region your county is? Visit our full county and borough listing.

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On Your Mark (How This Works)
All non-emergency Medicaid transportation managed by MAS is subject to the prior approval of the New York State Department of Health via MAS. MAS helps with getting your approval, which must be obtained prior to booking rides or incurring any expenses. Learn more about the approval process.

Once you’ve been given approval, you’ll create an account on the MAS Medicaid transportation management system (an online tool) to manage your trips, and be able to access your account information.

Get Set (What to Expect)
MAS strives to maintain good relationships with the enrollees, transportation providers and medical practitioners it connects.
Get to know your rights and responsibilities, and what to expect as part of the MAS community.
See who the transportation providers are in your county, or borough by going to the specific county/borough page and clicking on “transportation providers.”
Check out our FAQs for more information.

Order your transportation. Call MAS in your New York State county or borough, or log in** to use MAS online system.

**Don’t have an online account? Call your county or borough specific number and we will help you set one up.

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