Leadership Team

After managing emergency and non-emergency ambulance operations across numerous counties in Upstate New York, Russ launched MAS in 2004. Since then, he has built our company into an expert coordinator of non-emergency medical transportation for Medicaid enrollees in New York State. With the utmost integrity, Russ leads our efforts to improve enrollees’ access to healthcare.

Russ Maxwell

President & Chief Executive Officer

An integral member of our strategic planning, Rob works closely with all leaders of the MAS executive team. He takes great pride in meeting the needs of enrollees for non-emergency transportation services. Rob has 25 years of healthcare experience including ambulance, EMS, Home Health, Hospice and NEMT. Prior to joining MAS, he was the COO for third largest NEMT Medicaid broker in the US.

Rob Zachrich

Executive Vice President

Dedicated to creating positive impact with the health and well-being of our New York state friends and neighbors. Kim thoughtfully leads our financial team specializing in financial and business analytics. Drawing from more than thirteen years of NEMT experience, she also oversees claims management and public transit administration.

Kim Taffner

Chief Financial Officer

With more than 35 years as a practicing endocrinologist, Mickey uses his vast medical experience when working with leading clinicians as well as our internal clinical staff. He deeply believes healthcare must be delivered safely, effectively and efficiently. Mickey enjoys working within a diverse work force at MAS and observes the countless growth opportunities afforded to team members.

Dr. Mickey Lebowitz

Chief Medical Officer

Starting as a front-line CSR, you could say Bryan has done it all for MAS. Now he gives oversight to our relationships with both medical and transportation providers — offering support, outreach, and education. As someone who has very close friends and family, who have used Medicaid NEMT services, Bryan knows MAS really makes a difference in the lives of those who need it.

Bryan Cohen

SVP, Operations, & Stakeholder Relations

Erica oversees people strategy, people operations and education. For the past 20 years, she has held roles leading HR teams for various healthcare organizations. Erica is a senior HR certified professional and a volunteer for a child advocacy center.

Erica Doherty

SVP, Human Resources & Education

As a MAS System architect, Robert provides steady leadership to our technology department. His 25 plus years of internet experience have allowed him to focus on dynamic web application design. Always up for a challenge, Robert leverages the latest technologies to improve the ease of transportation scheduling.

Robert Shubert

SVP, Technology

Starting out as a driver, Ray has been in the NEMT industry for almost 40 years. Now, leading a team responsible for quality sufficiency, Ray manages relations with our network of transportation providers. Throughout his career, he has implemented NEMT networks in over 40 states.

Ray Blanco

VP, Transportation Provider Relations

Primarily responsible for creating our annual budgeting and multi-year financial forecasts, Jim also develops analysis models to support financial and operational performance measurement. Like many of us at MAS, Jim believes the public service we perform is invaluable to New York state and its residents. He takes great pride in advising us from the perspective of his financial lens.

Jim D’Imperio

VP, Finance & Accounting

Whether it’s strengthening the communication between our operations and programming teams or analyzing operational workflows to ensure our programs and processes are aligned with New York State Department of Health policies, Sierra takes problem solving head-on. Drawing from her retail sales experience, she provides guidance to our team – leading to an exemplary customer experience.

Sierra Floyd

VP, Contact Center

Always striving to understand the challenges medical providers face, Shelly’s team provides them with education, training and support throughout New York state. By anticipating hurdles and developing solutions, they connect Medicaid enrollees to their transportation needs. A certified Health Education teacher, Shelly educates and empowers our team members with the tools to be successful.

Shelly Krogh

VP, Medical Provider Relations

A key contributing leader to the ongoing development of relationships with providers in the NYS NEMT program, Chas works with members of the MAS outreach and Executive teams — providing project management, strategic support and guidance for various initiatives. Motivated to make a difference, he cares deeply and believes our communities are healthier and stronger with seamless access to healthcare.

Chas McCarthy

VP, Provider Relations

With over 25 years in health and human services, Jennifer ensures we adhere to all policy expectations by providing excellent service. Her previous quality and compliance roles included hospital and independent living settings. Currently on the board of a medical transportation commission, Jennifer believes transportation is integral to meeting one’s healthcare needs.

Jennifer Place

VP, Compliance, Quality Assurance, and Policy

Anna’s decades of experience in patient advocacy, quality improvement & emergency management for the ESRD community brings a unique perspective in overcoming barriers & developing efficiencies in providing transportation to dialysis patients. Anna speaks nationally on dialysis patient access to care and has been a guest lecturer on ESRD and Social Determinants of Health.

Anna Bennett

Director, Dialysis Networks

Ed strives to continuously elevate MAS's business operations by translating data into valuable insights. Ed and the MAS Business Analytics Team provide data-driven awareness to the organization for the purpose of better understanding developments within the NEMT industry.

Ed Carson

Director, Business Analytics

With a passion for serving the mental health community, Josh has worked for nearly 20 years in a variety of settings treating co-occurring disorders. In coordination with treatment providers, he increases access to effective care and eliminates barriers to safe and supportive transportation.

Josh Caryl

Director, Mental Health Outreach

For nearly 20 years, Terri helps our staff assist Medicaid enrollees more efficiently. By maintaining data of transportation providers, medical facilities, procedure codes and trip fee rates, she and her team continue to maintain and improve the MAS system. A volunteer firefighter for more than 30 years, Terri also helps out those in her local community.

Terri Collins

Director, System Operations

With 15 years of experience in the ambulance industry, Nick uses his experience to foster relationships with transportation providers, aiming to create the best possible level of service for MAS enrollees.

Nicolas Corbishley

Director, Transportation Provider Relations

Through collaboration with our managers, Notchaca executes a variety of special projects leading to improved performance and reduced risk. As someone who believes listening with compassion leads to effective communication, she strives to help those who need it, but don’t know how to ask.

Notchaca Cosby

Director, Special Projects

With 15 years of experience in the healthcare industry, Jerry has utilized his leadership and communication/collaboration skills to help team members succeed, while fostering the necessary relationships, both internally and externally, to impact change.

Jerry Dixon

Director, Transportation Provider Relations

With over 35 years in computer programming, most of those in the transportation industry, Brian plays a major role with our data analytics and report creation. He finds it refreshing to work for an organization with a caring purpose. Brian follows this philosophy as he continues to improve a system built to help better the lives of others.

Brian Fite

Director, Data Analytics, Business Analytics

Having worked in the field of substance use disorder treatment for over 20 years, Ellen directs our substance utilization review and treatment. Her previous experience includes reviewing treatment facility utilization, maintaining quality assurance requirements, and assisting substance use disorder and domestic violence advocacy agencies.

Ellen Friedman

Director, Utilization Review & Substance Use Disorders Treatment

James has over 8 years of Contact Center and Provider Relations experience. By building and maintaining relationships with Transportation Providers, James understands the importance of a fundamental stakeholder in NEMT and ensures that all members of the Medicaid Program have seamless access to healthcare.

James Hunt

Director, Transportation Provider Relations

Ben uses his prior experiences as a director and therapist within the mental health and substance abuse industry to assist the Western New York team. Supporting medical providers and ensuring seamless patient transport is of paramount importance.

Ben Kandel

Director, Medical Provider Relations

In coordination with Substance Use Disorder Treatment (SUDT) facilities, Joe ensures the transportation needs of patients are provided safely and efficiently. With nearly 30 years in the field of substance abuse, Joe has developed and implemented new integrated opiate/outpatient treatment programs, and he has also played a pivotal role getting a Drug Court bill signed into law.

Joe LaCoppola

Director, Substance Use Disorders Treatment

With 16 years experience in public accounting and 10 more in private accounting, Michael handles the financial accounting, reporting and statutory requirements for MAS. Proudly he provides administrative support to our team in an effort to assist us in fulfilling our financial objectives.

Michael Laquidari

Director, Accounting

As a key policy director at MAS, Candace identifies and measures potential areas of risk and monitors compliance. She believes access to healthcare leads to healthier communities and strives to improve the lives of those who need it. Certified in Healthcare Compliance (CHC), Candace is a member of the Health Care Compliance Association and has served on several boards.

Candace Murray

Director, Medicaid Policy and Compliance

Brian brings more than 25 years of experience in government relations, communications, and managing lobbying efforts on behalf of the transportation industry. Brian’s diverse skill set allows him to assist the MAS executive leadership team in advancing program and communication initiatives across the company.

Brian Renna

Director, Program Management

With more than 11 years of NEMT experience, Ricky manages the MAS field team in the NYC area. A passionate builder of relationships, he works closely with transportation and medical providers to get people to their healthcare. Additionally, Ricky finds more ways to give back to his community by organizing school fundraisers and clothing drives.

Ricky Rodriguez

Director, NEMT Integrations

Carrie provides leadership to the Human Resource operations at MAS. She appreciates the opportunities given to MAS employees to advance their careers. A member of the Society for Human Resource Management (SHRM), Carrie has extensive HR experience in the areas of manufacturing and construction.

Carrie Sgroi

Director, Human Resources

An experienced leader with 15+ years of working in the hospital and healthcare industry. Her focus is developing meaningful relationships with medical providers and maintaining focus on the best interest of enrollees. Her career experiences and education provide a diverse background that allows her to adapt to new situations from various lenses.

Saleha Shaikh

Director, Medical Provider Relations

Dan leads the MAS relationship with technology-related stakeholders and ensures technology deployment meets the needs of all involved. With 20 years of healthcare experience and 20 more in software development, he brings a holistic approach to improving access to care, one where the whole community benefits.

Dan Stein

Director, Strategic Business Partnerships

Motivated to find access to care for Medicaid recipients, who might otherwise not be able to get to their doctors, Eric seeks future transportation management contracts for MAS which benefits both Medicaid enrollees and managed long term care plan members. His 40 years of transportation experience includes mass transit and retirement communities.

Eric Stein

Business Development Executive

Proud of our commitment to set high bars, Michael collaborates with transportation providers and health systems to create efficiently structured NEMT transportation programs. His role continues with implementation and oversight of these programs. With over 30 years of transportation experience, he excels in the areas of strategic business management, culture creation, and client experience.

Michael Taffner

Director, NEMT Integrations

Responsible for a seamless customer experience, Kristin implements improvements to process and policy. With more than 23 years in healthcare and human services, she specializes in the areas of quality assurance, corporate compliance and staff development. Kristin has volunteered for several non-profits including the American Heart Association.

Kristin West

Director, Quality Assurance & Customer Experience

With a passion for inspiring healthy communities, Ron has worked in behavioral health and human services for over 10 years. He’s eager to apply his experience in providing community-based education and direct clinical services to continue bridging the gap in ensuring seamless access to healthcare throughout Eastern NY.

Ron Wood

Director, Medical Provider Relations