Contact Center

Below are the Contact Center phone numbers grouped by region by the New York State Department of Health. If you’re unsure what region you’re in, please find your county for the appropriate number to call.

Western New York
800-651-7040

Counties Served:
Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Wyoming

New York City
844-666-6270

Counties Served:
Brooklyn, Manhattan, Queens, Staten Island, The Bronx

Finger Lakes
866-932-7740

Counties Served:
Chemung, Chenango, Clinton, Cortland, Franklin, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Ontario, Orleans, Oswego, Otsego, Schuyler, St Lawrence, Seneca, Steuben, Tioga, Tompkins, Wayne, Yates

Hudson Valley
866-883-7865

Counties Served:
Albany, Broome, Cayuga, Columbia, Delaware, Dutchess, Essex, Fulton, Greene, Montgomery, Oneida, Onondaga, Orange, Putnam, Rensselaer, Rockland, Saratoga, Schenectady, Schoharie, Sullivan, Ulster, Warren, Washington, Westchester