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How do I order Medicaid Transportation

How do I order Medicaid Transportation

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When Ordering Medicaid transportation a recipient has three options:

  • Phone
  • Fax
  • Website

When Ordering transportation through any of these avenues a recipient should be prepared with the following information:

  • Name
  • Birth date
  • Address
  • Contact Number
  • Reason for Transportation
  • Name of physician that will be seen
  • Date and time of the appointment
  • Location you will be attending
  • Transportation vendor with whom you prefer to ride
  • Any other special instructions needed for the trip

When ordering transportation by phone a recipient is to use the number listed below that is delegated for their county.

 

Albany County 

1-855-360-3549

Broome County

1-855-852-3294

Cayuga County

1-866-932-7743

Clinton County

1-866-753-4435

Columbia County

1-855-360-3546

Delaware County

1-866-753-4434

Dutchess County

1-866-244-8995

Essex County

1-866-753-4442

Franklin County

1-888-262-3975

Fulton County

1-855-360-3550

Greene County

1-855-360-3545

Hamilton County

1-866-753-4618

Herkimer County

1-866-753-4524

Jefferson County

1-866-558-0757

Livingston County

1-888-226-2219

Madison County

1-855-852-3286

Monroe County

1-866-932-7740

Montgomery County

1-855-360-3548

Niagara County

1-866-753-4430

Oneida County

1-855-852-3288

Onondaga County

1-855-852-3287

Orange County

1-855-360-3543

Orleans County

1-866-260-2305

Oswego County

1-855-733-9395

Otsego County

1-866-333-1030

Putnam County

1-855-360-3547

Rensselaer County

1-855-852-3293

Rockland County

1-855-360-3542

Saratoga County

1-855-852-3292

Schenectady County

1-855-852-3291

Schoharie County

1-855-852-3290

Schuyler County

1-866-753-4480

Seneca County

1-866-753-4437

St. Lawrence County

1-866-722-4135

Sullivan County

1-866-573-2148

Tompkins County

1-866-753-4543

Ulster County

1-866-287-0983

Warren County

1-855-360-3541

Washington County

1-855-360-3544

Wayne County

1-866-852-3295

Westchester County

1-866-883-7865

Yates County

1-866-753-4467

 

When ordering transportation by fax a recipient is to send the fax to 1-315-299-2786

When ordering transportation through the web based system you are to go to www.medanswering.com.

For information regarding access to the website you can contact Medical Answering Services through your local county number listed above.